Scams / Alerts
eAlert Text Messages
Central Credit Union notifies its membership via text message only if you have requested to receive eAlert notifications. eAlerts contain only the information you have requested to receive. eAlerts do not contain links and will not ask you to respond to the message. If you unexpectedly receive a text message purporting to come from your credit union, do not respond to the message! We do not scare members with threats of account closure or deactivation of cards. Remember, we are your credit union and are here to help you. If you have mistakenly fallen victim to a scam and have given out your personal or account information to an unknown source, please contact us immediately.
Text Message – Scam Alert
Credit union members all over the country have received text messages stating their cards have been deactivated. The message contains a phone number to call and reactivate the card. Upon calling the number, members are instructed to key in their card information. THIS IS A SCAM AND WILL RESULT IN FINANCIAL LOSS AND IDENTITY THEFT! Central Credit Union will never ask for your full card number, expiration date, code or pin. If you responded to a message like this and gave away personal information regarding your debit or credit card contact us immediately.
For your protection, Central provides card monitoring services that may call you to verify certain out of the ordinary transactions. In these cases, you will never be asked to reveal your full card number, expiration date, code or pin.