COVID-19 - Credit Union Updates - Learn More

COVID-19

April 1, 2020

Small Business Disaster Loan Resources

We currently do not offer SBA (Small Business Administration) loans. 

To find out more go to: 

Other Ways to Help Our Members

COVID-19 undoubtedly is impacting every member’s life in unexpected ways.  As you begin to adjust, know that we are here to work with you whether you need forgiveness of fees, a credit limit increase or to skip-a-payment for existing loans.  Having a hardship?  We can help with our Lend a Hand loan. Our other loan services continue to be available.  You can reach us at (850) 474-0970; (800) 375-2235 or email us at ccu@ccufl.org . To apply for a loan click here.

E-Services

While face-to-face interaction between our members and our staff has changed, please know that we have many services to manage and access your account online or through our Mobile App.  To find out more go to E-Services. 

Member Services

We can still serve your needs at our drive thru locations or by phone at 850-474-0970 or 800-375-2235, or you may  email us at ccu@ccufl.org . To find an available Shared Branching location go to the Shared Branching locator. 

 

 

March 25, 2020

As an essential service provider, Central remains open to serve your financial needs.  We are operating as business as usual with minor adjustments to our lobbies.  The Cordova branch is now serving members only through the drive thru.  At this time, lobby access is not available at the Cordova branch and the Downtown branch.  Please call ahead to schedule an appointment with the W Street staff, Home Office staff, or Panama City staff  if your needs can only be met in person.  Thank you for being patient with us as we adapt to best meeting your needs while remaining vigilant in protecting the health and safety of members and staff.

 

Despite the market volatility caused by COVID-19, as a member of Central Credit Union, you can feel confident that your money is safe and secure, and that we have cash on hand to meet your needs.  Your funds on deposit are insured up to $250,000 by the National Credit Union Administration (NCUA).  Central also insures its members’ deposits for an additional $250,000 with Excess Share Insurance.  We are a strong, secure credit union and we are positioned to successfully weather this crisis. 

 

COVID-19 undoubtedly is impacting every member’s life in unexpected ways.  As you begin to make adjustments, know that we are here to work with you whether you need forgiveness of fees, a credit limit increase, a skip-a-payment for existing loans, or a lend-a-hand hardship loan.  You can reach us at (850) 474-0970; (800) 375-2235 or to apply for a loan  click here

 

While face to face interaction between our members and our staff has changed a bit, what hasn’t changed is our commitment to our members to work through this crisis with you.  We continue to constantly review the latest information from the Centers for Disease Control and Prevention, World Health Organization, the Governor of the state of Florida as well as local officials.  We will keep you updated as any changes to our plans become necessary.

 

 

March 20, 2020

We are suspending service at our Downtown branch located at 308 North Spring Street effective Monday, March 23, 2020.  All transactions possible may be conducted through our drive-thrus at all other Central Credit Union branches.  Members in the downtown area may also visit My Pensacola Credit Union at 108 South Reus Street to conduct shared branching transactions.

Member Service and Loan representatives are available to assist with your needs at (850) 474-0970 during normal business hours.

 

March 18, 2020

Dear Members,

As with any potential economic disruption, Central Credit Union of Florida is here and ready to serve your financial needs.

With the threat of the quickly spreading Coronavirus (COVID-19), our Management Team and Board of Directors is closely monitoring the situation and following guidance from federal, state and local agencies.  We are taking all precautions where possible to keep our offices free from contamination and prevent the spread of the virus.   

Central Credit Union’s offices will remain open as long as we are able to safely serve our members.  In the event that in-person operations are affected, you should know that we have a plan in place which will allow our processing operations to continue.  If you find that you are unable to visit a branch or you are hesitant due to potential of exposure to the virus, we remind you that you can access your account via:

We understand that in times like this, economic disruptions may have profound impacts on our members’ financial lives.  Every person’s story is different and we pride ourselves on listening to Your Story and helping you through an unexpected situation.  Please know that we will work with you, and together, we will get through this.

Sincerely,

C. Dwelle
President/CEO

Serving Members

Since 1962