E-Statement FAQ
Central E-Statement FAQ’s What are E-Statements?
E-Statements are an electronic delivery of your monthly or quarterly statements, which will take the place of your mailed paper statement.
How much does Central Credit Union E-Statements Service Cost?
They are FREE! There is no charge for Central Credit Union’s E-Statement services.
Who is eligible to receive E-Statements?
Anyone that receives a statement is eligible to receive E-Statements.
How do I sign up for E-Statements?
You must be enrolled in Central’s E-Branch Banking service to access E-Statements online. After selecting Settings, then Additional Services, you can enable E-Statements.
How do I access my E-Statements after I have enrolled?
Select the E-Statement option under the Account Section. If you have access to multiple accounts choose the account you want to view. We have provided two formats: HTML and PDF.
How far back can I look at my account history with E-statements?
Statements are archived for 4 years.
What computer requirements do I have to have to access my E-Statements?
Use the latest versions of Microsoft Edge, Internet Explorer, Chrome, Firefox and Safari.
Are Central Credit Union’s E-Statements safe and secure?
Yes, they are viewed and stored on a SSL (Secured Socket Layers) server with multiple layers of encryption.
How do I change my email address to which the E-Statement notifications are sent?
Send a secure message from E-Branch or visit one of our branch locations.
If I sign up for Central’s E-Statements will my Central Visa Credit Card statement still come in the mail?
No, by signing up for E-Statements this will include signing you up for VISA E-Statements as well!
Are there any other statements available through E-Branch?
Yes, Members can access tax reporting statements such as 5498s and 1099s.